Migrating from SonoSuite to Audicient

SonoSuite is a white label music distribution platform with a reasonable reputation in the space. If you're on it, you likely chose it because you wanted a branded distribution product without building one yourself. That's the same reason companies choose Audicient, so at a high level, you're solving the same problem.

The differences show up in the details: how deeply you can customize the platform, what operational tools are included, and what it costs. For labels and distributors that have grown their operation on SonoSuite and now want more from their platform, a migration to Audicient is worth examining. This post walks through who makes that switch, what the migration involves, and what changes on the other side.

The Case for Switching

SonoSuite does not publish its pricing publicly. For some companies that's fine, but for others, the lack of pricing transparency creates friction, especially when budgeting or comparing options. Knowing what you'll pay before you start a sales conversation matters when you're running a lean operation.

On the customization side, SonoSuite covers the fundamentals of white labeling, but the depth of customization available, particularly around how your client-facing platform works and looks, is more limited compared to what Audicient offers. Labels that want fine-grained control over their branded experience, including custom pages, subscription plan structures, and a helpdesk that lives inside their platform, often find themselves working around SonoSuite's constraints or adding external tools.

Audicient's platform was designed to handle the full scope of running a distribution business, from catalog management and delivery through to client billing, support, and royalty accounting, all under one roof, at a published price.

What Transfers in a SonoSuite Migration

Audicient handles the migration from start to finish. Your team does not need to export data, restructure spreadsheets, or do manual uploads. Here is what moves:

User accounts. All admin, staff, and artist-level accounts migrate with their roles and access levels intact.

Artists and labels. Your full roster, including any sub-label or organizational structures, transfers to Audicient.

Releases and tracks. Every release and its associated metadata moves over: track titles, credits, ISRCs, UPCs, release dates, territory settings, and rights data.

Artwork. All cover art transfers at full resolution. No compression, no quality reduction.

Audio files. Audio files migrate at their original quality. High-resolution audio stays high-resolution.

The migration goes through a staging environment before anything is published. You review and confirm the catalog before your instance goes live, so there are no surprises after launch.

How the Data Is Imported

Audicient supports DDEX, CSV, and JSON as standard import formats. For platforms that don't export in a standard format, Audicient's team handles custom data exports and transforms them to work with the import pipeline. Your team does not need to reformat or repackage anything.

How Audicient Runs the Migration

The process starts with a scoping call. Audicient's team maps your catalog size, account structure, and any DSP delivery relationships you need to carry over from SonoSuite. Then they do the technical work: extracting your data, transforming it to match Audicient's structure, and loading it into your instance.

Your involvement is mostly at review stages. You're not doing the migration work yourself. By the time you're looking at the staging environment, the heavy lifting is done. Once you've confirmed everything is accurate, you go live.

DSP connections and existing release statuses are discussed during migration planning, so your releases remain active in stores throughout the transition.

What You Get on Audicient

After migration, you're running a fully white label distribution platform that includes everything a growing label or distributor needs to operate, at a starting price of $59/month.

Transparent Pricing

Audicient publishes its pricing. You know what you'll pay before any sales conversation happens, and costs scale predictably as your operation grows. There are no custom quotes required to start.

Deeper White Label Customization

Your platform runs on your domain, carries your branding throughout the full client experience, and behaves like a product your company built. Artists and labels on your platform never see Audicient in the interface. Custom pages, branded smartlinks, and a fully configurable client experience come with the platform.

A Broader Built-In Toolset

These are included in Audicient and don't require separate subscriptions or integrations:

Helpdesk. Manage client support directly from your Audicient dashboard. No third-party ticketing system required.

Subscription plan builder. Create, manage, and adjust the pricing plans you offer your clients. Flat fees, percentages, tiered models, all configurable.

Smartlinks and custom pages. Build pre-save links and release landing pages from within your dashboard.

Royalty accounting. Generate client statements and manage royalty reporting inside the platform.

Global payouts. Pay artists and labels worldwide, handled through Audicient's payout infrastructure.

Bulk uploads. Submit large release batches without uploading one release at a time.

REST API. Automate workflows or connect Audicient to your internal systems.

No Integration Stack Required

One of the practical advantages of Audicient's breadth is that you stop paying for a collection of point solutions to fill the gaps in your distribution platform. Helpdesk, subscription billing, smartlinks, and royalty accounting all live in one place. For growing companies managing staff time and monthly overhead, that consolidation has real dollar value.

Who Should Consider This Migration

If your operation is on SonoSuite and you find yourself:

• Spending time or money on integrations to cover tools SonoSuite doesn't include
• Wanting a clearer picture of platform costs before committing to a pricing conversation
• Looking for more flexibility in how your white label product looks and works
• Ready to bring helpdesk, subscription management, and royalty accounting inside your core platform

...a migration to Audicient is worth a conversation.

The migration is fully managed. Your catalog, users, and metadata move intact, and your team's involvement is limited to review and sign-off. Once you're live on Audicient, you're operating on a platform that was built to grow with a distribution business rather than one that requires you to build around its limits.